In Business as well as in life, you do not get want you deserve but you get what you negotiate
Overview
Learning, understanding and applying negotiation skills has become more important than ever in the marketplace as we deal with more interpersonal complexities and work with lesser resources in a time-compressed world.
We negotiate all the time, with our bosses, with customers and suppliers, with friends and with family members. Negotiation is a process whereby people deal with their differences. To negotiate is to achieve mutual agreement through a progressive and productive dialogue.
Course Objectives
On completion of this program the participants will be able to:
- Create a collaborative climate for a negotiation
- Control the negotiation regardless of the style you meet
- Positively influence all aspects of a negotiation
- Minimise resistance from the other party
- Prepare strategically
- Handle concessions with confidence
- Build an agreement using a four steps method
- Manage difficult negotiation situations
- Approach cross-cultural negotiation more confidently