Introduction
Learning, understanding and applying negotiation skills has become more important than ever in the marketplace as we deal with more interpersonal complexities and work with lesser resources in a time-compressed world.
We negotiate all the time, with our bosses, with customers and suppliers, with friends and with family members. Negotiation is a process whereby people deal with their differences. To negotiate is to achieve mutual agreement through a progressive and productive dialogue.
Course Objectives
On completion of this program the participants will be able to:
Create a collaborative climate for a negotiation
Control the negotiation regardless of the style you meet
Positively influence all aspects of a negotiation
Minimise resistance from the other party
Prepare strategically
Handle concessions with confidence
Build an agreement using a four steps method
Manage difficult negotiation situations
Approach cross-cultural negotiation more confidently
Convince them in 30seconds
