Good communication in the workplace is often sabotaged by too many unconfirmed assumptions. When people sense that their feelings and needs are valued- and here- it immediately helps to reduce tension, aggression and hostility opening the door for peaceful resolution. This course is designed for managers, executives and all other staff whose role requires them to interact or communicate more effectively with others. This is a highly participative course, with the contents tailored to the needs of your organization.

OBJECTIVES

• To help participants to develop better relationships through listening.
• To give participants strategies of dealing effectively with conflict in the work place.
• To help participants remove various barriers to positive communication.
• To help participants build confidence and trust to aid open and free communication of others.
• To help participants apply communication skills more effectively in the workplace.